Reporting your NatWest card lost, damaged or stolen. How do I report a lost, stolen or damaged card and order a replacement? The quickest way to report your card lost, stolen, damaged or misplaced is via the mobile app. If your card is lost, stolen or damaged 1. If your card has been misplaced You can put a temporary block on your card using the mobile app and unlock it once you find it.
If misplaced, you can use the temporary block feature: 1. Select the card or account and click on 'Manage my card'. Click on 'Lock Card' you can unlock the card here too, when you find it. The date on which your debit card will expire is the last day of the month in the year printed on the front of your debit card.
Please be aware that if you haven't used your card for a period of at least 13 months prior to expiry, we don't automatically replace your card. Using your debit card with your card-reader to approve a new payee within Online Banking will not be recognised as card activity. This did not stop the subsequent cards being sent. The branch staff, just as out of the loop as you were, did allow you to withdraw money using your passport.
Now, NatWest has called to apologise. We welcome letters but regret we cannot answer individually. Email: capital. NatWest and the high-risk game of cards. Bank sent replacement cards and pin to my old address, despite instructions to send them to my branch. NF, London One part of NatWest demands your written not emailed permission before it will discuss this case with Capital Letters while another sends out cards time after time in a way that presents a serious security risk.
Topics Credit cards Capital letters Consumer affairs.
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